Petwim privacy

Petwim Privacy Policy

Effective date: 17.09.2026

1. Introduction and Data Controller

Petwim stores your pets' health records only on your phone and never sends them to any server. The only data that leaves your device is usage statistics we use to improve the app.

This Privacy Policy covers the Petwim mobile application (the "App") provided by CetinCode ("we", "us", or "our"). We are the data controller under the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, the EU General Data Protection Regulation (GDPR).

Email: code.cetin@gmail.com

2. What Data We Process

Data That Stays on Your Device

The pet details you enter, including name, species, breed, birth date, photo, vaccine records, parasite treatment records, medication records, weight records, veterinarian and clinic information, notes, and reminders, are stored only on your device.

We cannot access this data, we do not collect it, and we do not share it with anyone.

When you create and share a PDF report, you choose who receives it. Sharing takes place through the application you select and does not pass through our servers.

Analytics Data

We use Google Analytics for Firebase, provided by Google LLC, to understand how the App is used. Analytics data may include:

  • App opens

  • Screens viewed

  • Features used

  • Session duration

  • App Instance ID (a random identifier assigned to the App installation)

  • Device model

  • Operating system version

  • App version

  • Device language

  • Approximate location derived from IP address (country or city level only)

We never include pet records, notes, medical information, reminders, or photos in analytics events.

We do not use analytics data for advertising purposes.

Purpose and Legal Basis

We process analytics data solely to:

  • Identify and fix bugs

  • Improve application performance

  • Understand which features are used

  • Improve the user experience

The legal basis for processing is our legitimate interest under KVKK Article 5/2-f and GDPR Article 6(1)(f).

3. Permissions, Sharing, Retention and Security

Permissions

The App may use the following permissions:

Notifications

  • To display vaccine, medication, and parasite treatment reminders created on your device.

Internet

  • To send analytics data to Google Analytics for Firebase.

Photos / Photo Picker

  • To allow you to select a photo for your pet profile. Only the photo you choose is accessed and it remains on your device.

Sharing and International Transfers

We do not sell, rent, or share your data for advertising purposes.

Analytics data is processed by Google LLC on our behalf and may be transferred to and stored on Google servers located outside Türkiye. Such transfers are carried out in accordance with applicable KVKK and GDPR requirements.

You can learn more about Google's data practices in Google's Privacy Policy.

We may disclose information when required by law or by a valid legal request from public authorities.

Retention

Data stored on your device remains there until you delete it or uninstall the App.

If Android automatic backup is enabled on your device, your data may be backed up to your Google account. We do not have access to those backups.

Analytics data is retained according to Google Analytics for Firebase retention policies.

Security

Analytics data is transmitted using encrypted HTTPS connections.

To help protect your pet records stored on your device, we recommend using a screen lock, password, PIN, or biometric protection on your phone.

Children

The App is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

4. Your Rights

Under Article 11 of the Turkish Personal Data Protection Law (KVKK), you have the right to:

  • Learn whether your personal data is processed

  • Request information regarding processing activities

  • Learn the purpose of processing

  • Learn whether data is transferred to third parties

  • Request correction of inaccurate data

  • Request deletion or destruction of data where applicable

  • Object to certain processing activities

  • Claim compensation for damages resulting from unlawful processing

If you are located in the European Union, you may also have rights under the GDPR, including the right to data portability and the right to lodge a complaint with your local data protection authority.

You may send requests regarding your rights to:

code.cetin@gmail.com

We will respond within 30 days as required by applicable law.

5. Deleting Data

Delete On-Device Data

You can delete records directly within the App or uninstall the App from your device.

Delete Analytics Data

If you wish to request deletion of analytics-related information associated with your App installation, contact:

code.cetin@gmail.com

6. Changes and Contact

We may update this Privacy Policy from time to time.

When significant changes are made, we may notify users within the App and update the effective date shown at the top of this page.

If you have any questions regarding this Privacy Policy, please contact:

code.cetin@gmail.com

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